Automation has changed the approach to work in several industries and has proven to increase productivity, efficiency and even improve safety but it often isn’t used to its full potential.
Intelligent automation, virtual agents and natural language processing can greatly improve productivity but that’s not all to automation.
With the increasing growth of AI, automation is at a tipping point. Self learning processes can open new avenues for innovation and strengthen both employees and consumers.
Many are delivering into investments in automations without understanding its full potential
resulting in minimum benefit accrued.
To achieve success, automations need to span across all areas in the organisation. It involves
creating new learning processes around artificial intelligence.
It’s a new way if working, supported through organizational change and continual reskilling.